If you are a victim of domestic violence,

help is just a phone call away.

24-Hour Hotline:

717.299.1249 (Collect Calls Accepted)

National Domestic Violence Hot Line:

1.800.799.SAFE (7233)
TTY 1.800.787.3224


Domestic Violence Services (DVS) has been providing assistance to victims of domestic violence since 1976 and is the only program in Lancaster County that provides comprehensive services to victims and their children. DVS provides free, confidential services and is committed to serving all victims of domestic violence. Facilities are handicapped-accessible.

  • Emergency Shelter
    The shelter provides temporary emergency housing to victims and their children (in an undisclosed location for safety reasons). The typical length of stay is 30 days and services provided during that time address the victim’s immediate crisis as well as long term planning for self-sufficiency. Call the 24-hour telephone hotline at 717.299.1249 for immediate help with an emergency or for more information about shelter services.
  • Individual and Group Counseling
    Domestic violence counseling works with victims to explore relationship alternatives, establish goals, develop self-esteem, and promote personal growth. Support groups provide domestic violence victims with an outlet to share their experiences and growth process with other victims. Counseling services are available to both DVS shelter residents as well as victims in the community who do not live at the shelter. Contact Domestic Violence Services at 717.299.1249 for more information about support groups in your area. 
  • Children's Activities
    DVS serves the entire family in working to break the cycle of violence. A special space inside the shelter is dedicated for children’s educational and recreational activities. Children’s services are also available to non-shelter residents whose parents are participating in counseling.
  • Domestic Violence Legal Clinic
    The Legal Clinic helps domestic violence victims utilize the full protection of the court system. The Clinic’s attorneys provide representation in legal matters ranging from Protection from Abuse Orders to divorce consultation, child custody, spousal and child support, and other civil legal matters. Hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. For more information, please call 717.291.5826.
  • Transitional Housing
    The Bridge Housing program provides up to 12 months of transitional housing and comprehensive support services to domestic violence victims and their children. Bridge Housing offers a very affordable and safe housing alternative for victims who need time to establish themselves financially in order to move to permanent housing.  For more information, please call 717.394.4930.
  • Education and Outreach
    DVS staff advocates for social change and works in the community to educate the public about domestic violence.To request a speaker for your group or organization, please contact Cathy Sofilka at 717.299.9677, ext. 3105.
  • Volunteer Opportunities
    Domestic Violence Services offers a variety of volunteer opportunities for women and men interested in helping DVS with its work.  Interested individuals are required to participate in an extensive 45-hour volunteer training program and have up-to-date background clearances. Please call Cathy Sofilka at 717.299.9677, ext. 3105 if you are interested in volunteering.

See our frequently asked questions below, or contact us for more information.



Bonnie Glover, Director of Domestic Violence Services

717.290.1683 (fax)


Community Action Program of Lancaster County

Domestic Violence Services

P.O. Box 359
Lancaster, PA 17608-2359

Domestic Violence Legal Clinic
35 East Orange Street, Suite 200
Lancaster, PA 17602
717.290.6855 (fax)



Q: How do I access your services?
A: If you or someone you know is being abused please call the 24-hour hot line at 717.299.1249.

Q: What is domestic violence?
A: Domestic violence is an ongoing pattern of behavior in a relationship used to gain and/or maintain power and control over another. These behaviors are often described as emotional, psychological, sexual, or physical abuse.1

Q: Do I need to live in Lancaster County to receive services?
A: No. Service is available to Lancaster County residents as well as any victim who resides within Pennsylvania. Please contact the 24-Hour hotline at 717.299.1249 for confidential and immediate assistance. We accept collect calls.

Q: Does DVS serve men?
A: Yes, the shelter serves male and female victims of domestic violence. No one, regardless of gender, sexual orientation, race, nationality, or religious affiliation, is denied assistance.

Q: What is a Protection From Abuse (PFA) order?
A: A PFA is an order that legally protects victims and their children from their abusers. It is a civil order filed on behalf of the victim against a family member or household member who is abusing them.

Q: How do I go about securing a PFA?
A: You can file a Protection from Abuse Petition with assistance from an attorney or a DVS legal advocate, or through the Bail Administration Office. You may wish to consult with a DVS attorney to discuss whether a protection order is appropriate for your situation. Please contact the following offices for information:

          Domestic Violence Legal Clinic

          35 East Orange Street, Suite 200
          Lancaster, PA 17602


          Lawyers Referral Services
          28 E. Orange St.
          Lancaster, PA 17602

          Bail Administration
          50 North Duke Street, 2nd Floor
          Lancaster, PA 17602

Legal Forms

Related Links

     •  Love Shouldn't Hurt: The Facts About Domestic Violence - A DVS brochure

     •  DVS Voices Newsletter


1 Helping Rural Battered Women and Their Children: A Guide for Faith Leaders and Religious Communities

Funded in part with support from the PA Department of Community and Economic Development

Community Action Program of Lancaster County - 601 South Queen Street - Lancaster, PA 17608-0599 - Phone: 717-299-7301

Another Site Designed by Schell's Web Design