The Outreach Utility Assistance program provides emergency assistance and service planning to individuals and families who are facing financial hardships.
The program provides support with utility payments for UGI and PPL customers to help reduce utility debt and arrange for more manageable payment options going forward.
The team also provides referral services to customers who need information and assistance in accessing other community resources such as housing, food, clothing, and other needs. Specialized resource and referral services are available to support older adults.